Customer Service

Ordering Products

 
You can purchase products easily through a number of different channels. Visit our Contact Us section for information or Order Online.

Website Help
Need help with online registration and ordering?
Contact our Web Help Team:  Phone: +90 212 2223801 E-mail: [email protected]

How to Pay
You can place orders by either:

  • Credit Card / Paypal
  • Bank Money Transfer


Delivery & Tracking

Standart Delivery

  • Turkish Postal Service (PTT), delivery time 7-14 day

Fast Delivery

  • UPS, FEDEX, DHL or TNT, delivery time 2-5 day 

Tracking

Once you have placed an order you can check its status.

Your feedback is very important to us
We build our service around your needs – if you have any comments regarding our new biodegradable packaging please contact us.

Returns
If for any reason you are not 100% satisfied with the products you buy from ASO, contact us to return within 21 days for a full refund (Excludes Software, specially constructed items and products containing ‘hazardous substances’. Please see our conditions of supply for full details.).

Return (in full packaging) to: 
ASO Ajans Medya Tanitim Hiz Ltd Sti
Halil Rifat Pasa Mah. Aydinliktepe Sk No 11 Okmeydani 34384 Istanbul Turkey.